What We Collect and Why
When you open an account with us, we collect your registration details, login activity and transaction history. Payment data tied to Touch 'n Go eWallet, Boost and GrabPay is recorded to verify deposits and process withdrawals — we do not store full wallet credentials on our
-
1
servers. Device identifiers and browser session data are logged to maintain account security and detect unusual access patterns. We may also collect your IP address and approximate location to apply region-based access rules, since eligibility depends on local law. We do not sell your personal data
-
2
to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. You can request a copy of the data we hold on your account by contacting our support team. Retention periods vary by data type: transaction records are
-
3
kept for the period required under applicable financial regulations, while session logs are cleared on a rolling basis. Players in Ipoh and elsewhere in Malaysia are covered by the same data-handling standards described here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.